Shipping policy

Shipping Policy

Thank you for visiting Sergio's Groups & Co.

Processing Time

All orders are processed within 1–3 business days after payment confirmation. Orders are not shipped or delivered on weekends or public holidays.

Shipping Time

Estimated delivery times may vary depending on your location and shipping method selected at checkout.

Standard Shipping: 7–20 business days
International Shipping: 10–30 business days

Please note that delivery times are estimates and may be affected by factors outside our control, including customs delays, weather conditions, and carrier delays.

Shipping Costs

Shipping fees will be calculated and displayed at checkout based on your location and order details.

Order Tracking

Once your order has been shipped, you will receive a confirmation email containing tracking information (if available).

Customs, Duties & Taxes

Customers are responsible for any customs fees, duties, or taxes that may apply to international orders. Sergio's Groups & Co is not responsible for delays caused by customs processing.

Lost or Delayed Orders

If your order has not arrived within the estimated delivery timeframe, please contact us at:

Email: najahmahmoodh@gmail.com

We will assist you in checking the status of your order.

Incorrect Address

Customers are responsible for providing accurate shipping information. If an order is shipped to an incorrect address due to customer error, additional shipping charges may apply.

Contact Information

Sergio's Groups & Co