Frequently Asked Questions

How long does shipping take?
Standard shipping takes 7–14 business days depending on your location.

Do you ship internationally?
Yes! We ship worldwide. Shipping times may vary by country.

How can I track my order?
Once your order is shipped, you will receive a tracking number via email.

What is your return policy?
We accept returns within 30 days of delivery. Items must be unused and in original packaging.

How do I request a refund?
Contact us at najahmahmoodh@gmail.com with your order number and reason for return.

What payment methods do you accept?
We accept all major credit cards, debit cards, and other secure payment methods available at checkout.

Is my payment information secure?
Yes! All transactions are encrypted and processed securely through Shopify Payments.

How can I contact you?
Email us at najahmahmoodh@gmail.com. We respond within 24–48 hours.

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